Q: After uploading the RideOn Taxi backend to my server, index.php is empty and the install/ directory is missing. What should I do?

A: This usually happens due to incomplete file upload or server permission issues. To resolve:

Verify uploaded files: Ensure all backend files, including index.php and the install/ directory, are properly uploaded to the server.

Check server permissions: The server must allow the application to read and write necessary files. Permission issues can prevent proper access to index.php and installation scripts.

Enable required server extensions: Make sure all PHP extensions required by RideOn Taxi are enabled.

Access installation: After resolving file and permission issues, visit https://yourdomain.com/install to run the installation script.

Get assistance if needed: If you face server-related issues, contact your hosting provider. For installation support, the RideOn Taxi team can assign a system engineer to assist with server setup up to the installation stage.

Tip: Always ensure correct file permissions and complete uploads before running the installer to avoid missing files or errors.